Receiving care during COVID-19
Most Student Health Center (SHC) services are still available to our students during the COVID-19 pandemic. You may notice that availability, hours, and methods of care have been adjusted in order to maintain the health of our students and staff. The SHC staff are closely monitoring the Coronavirus Disease outbreak (COVID-19).
*Note All information below reflects the most current information related to COVID-19. Information below is subject to change and will be updated accordingly.
Making an appointment at the Student Health Center:
- Students should call 704-687-7400 during business hours to schedule an appointment.
- Appointments are available for medical care related to both COVID-19 and non COVID- 19 reasons (preventative care, care for acute and no-acute illness and injuries, psychiatry visits, as well as immunizations, and nutrition services).
- Our staff will work with you and a provider to determine if an in-person or telemedicine appointment is needed. Please call prior to coming to the Student Health Center for medical care. (exception: if only visiting the Pharmacy, Medical Records or Insurance departments calling prior to your visit is not needed.
- In-person and telemedicine appointments are available. Telehealth appointments are available for some health issues such as a cough, sore throat, fever, runny nose, ear pain, pink eye, skin concerns, mental health needs, nutrition, gynecology issues, contraception, and prescription refills. This is not an all-inclusive list.
Visiting the Student Health Center Building - What to Expect?
- Masks or cloth face coverings are required for students, visitors and staff.
- Mobile self check-in available. Once you arrive to the SHC, you may utilize your cell phone to check-in for an appointment and by-pass the SHC check-in computers.
- Plexi-glass sneeze guards, floor markings and waiting areas configured to promote physical distancing.
- Exam rooms are disinfected between patients.
- Patients are asked not to bring companions/visitors to their appointment
- Personal protective equipment (PPE) is worn by the SHC medical staff.
- Additional hand sanitizer and signage to encourage hand hygiene for all.
- Increased cleaning and disinfecting areas throughout the day. Limited shared materials in waiting areas.
- Telehealth visit available for some visits.
- SHC staff complete the Niner Health Check daily, prior to reporting to work.
Next 7 Days
COVID-19 SHC Testing & Contact Tracing
Testing on campus will be available to students and employees who have been evaluated and directed by the Student Health Center or their health care provider to seek testing.
- Appointments will be required
- Students and employees are not obligated to use the on-campus testing site — they may seek a test elsewhere if they choose
- There is no cost for on campus COVID testing for employees or students who are symptomatic or identified as a close contact.
- The University will not conduct antibody testing.
In collaboration with the Mecklenburg County Health Department, UNC Charlotte established a team of campus-based contact tracers to identify close contacts of individuals on campus who test positive for COVID-19.
- Students and employees who are identified as close contacts will be contacted by the University’s contact tracing team and advised to quarantine and seek a COVID-19 test
- Because research suggests that evidence of the disease may be present in wastewater several days before the onset of symptoms, the University plans to regularly sample and monitor the wastewater at multiple campus sites for the purpose of detecting the presence of the virus and identifying the location of possible outbreaks, including residence halls.