Receiving care
Making an appointment at Student Health:
- For information on taking care for your UPPER RESPIRATORY symptoms, click here.
- Students should call 704-687-7400 during business hours to schedule an appointment.
- Appointments are available for primary medical care related to sick visits as well as preventative care, care for acute and no-acute illness and injuries, psychiatry visits, as well as immunizations, and nutrition services.
- In-person and telemedicine appointments are available. Telehealth appointments are available for some health issues such as a cough, sore throat, fever, runny nose, ear pain, pink eye, skin concerns, mental health needs, nutrition, gynecology issues, contraception, and prescription refills. This is not an all-inclusive list.
Visiting Student Health - What to Expect?
- Students, visitors and staff in the medical clinic with upper respiratory infection (URI) symptoms will be asked asks to wear a mask or cloth face covering.
- Mobile self check-in is available. Once you arrive to the Waddell Center for Student Health & Wellbeing, you may utilize your cell phone to check-in for an appointment and by-pass the Student Health check-in computers.
- Exam rooms are disinfected between patients.
- Personal protective equipment (PPE) is available for the medical staff.
- Additional hand sanitizer and signage to encourage hand hygiene for all.
- Cleaning and disinfecting areas throughout the day.
- Telehealth visit available for some visits.
COVID-19 Testing
Appointments for testing on campus is available to students at Student Health, Monday through Friday.
- Home COVID tests are available, free of charge at the Waddell Center for Student Health and Wellbeing.
- Call 704-687-7400 to schedule an appointment if further evaluation is needed.
- A cost may be associated with COVID testing.
- Students who have severe symptoms, have chronic health conditions, and/or are immunocompromised should contact Student Health or their medical provider for guidance about testing.
- The University will not conduct antibody testing.
I tested positive, now what?
- If you had symptoms, isolation can be discontinued after fever no fever for at least 24 hours (without taking fever-
reducing medications) and other symptoms are improving. - If you had no symptoms and tested positive, isolation can be discontinued at least
5 days after the positive test result (day 0 is the day of the positive test, and day 1
is the next full day thereafter). - A high-quality mask can be worn around others at home and in public with anyone who had a positive test.
- For more information about positive test, visit: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html
I was exposed to someone who tested positive.
- If you do not develop symptoms, you may test at least 5 full days after your last exposure.
- If you develop symptoms, take a COVID test 24 hours after symptoms begin.
- A high-quality mask can be worn around others at home and in public through
day 10 regardless of test result. - For more information about exposure, visit: https://www.cdc.gov/coronavirus/2019-ncov/your-health/if-you-were-exposed.html
Where can I find more information about COVID-19?
Below are some University, State, and National Resources related to COVID-19.