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Campus Resources

Campus Health Info on COVID-19

Receiving care during COVID-19

Making an appointment at the Student Health Center:

  • For information on taking care for your UPPER RESPIRATORY symptoms, click here.
  • Students should call 704-687-7400 during business hours to schedule an appointment.
  • Appointments are available for medical care related to both COVID-19 and non COVID- 19 reasons (preventative care, care for acute and no-acute illness and injuries,  psychiatry visits, as well as immunizations, and nutrition services). 
  • Our staff will work with you and a provider to determine if an in-person or telemedicine appointment is needed. Please call prior to coming to the Student Health Center for medical care. (exception: if only visiting the Pharmacy, Medical Records or Insurance departments calling prior to your visit is not needed. 
  • In-person and telemedicine appointments are available. Telehealth appointments are available for some health issues such as a cough, sore throat, fever, runny nose, ear pain, pink eye, skin concerns, mental health needs, nutrition, gynecology issues, contraception, and prescription refills. This is not an all-inclusive list. 

Visiting the Student Health Center Building - What to Expect?

  • Students, visitors and staff in the medical clinic with upper respiratory infection (URI) symptoms will be asked asks to wear a mask or cloth face covering.
  • Mobile self check-in available. Once you arrive to the SHC, you may utilize your cell phone to check-in for an appointment and by-pass the SHC check-in computers.
  • Plexi-glass sneeze guards, floor markings and waiting areas configured to promote physical distancing. 
  • Exam rooms are disinfected between patients. 
  • Personal protective equipment (PPE) is available for the SHC medical staff.
  • Additional hand sanitizer and signage to encourage hand hygiene for all. 
  • Increased cleaning and disinfecting areas throughout the day. Limited shared materials in waiting areas. 
  • Telehealth visit available for some visits.     

COVID-19 Testing

Appointments for testing on campus is available to students at the Student Health Center, Monday through Friday.

  • Home COVID tests are available, free of charge at the Student Health Center.
  • Call 704-687-7400 to schedule an appointment if further evaluation is needed.
  • Students are not obligated to use the Student Health Center testing site they may seek a test elsewhere if they choose.
  • A cost may be associated with COVID testing.
  • Students who have severe symptoms, have chronic health conditions, and/or are immunocompromised should contact the Student Health Center or their medical provider for guidance about testing.
  • The University will not conduct antibody testing. 

I tested positive, now what?

  • If you had symptoms, isolation can be discontinued at least 5 days after symptom
    onset (day 0 is the day symptoms appeared, and day 1 is the next full day
    thereafter) if fever has resolved for at least 24 hours (without taking fever-
    reducing medications) and other symptoms are improving.
  • If you had no symptoms and tested positive, isolation can be discontinued at least
    5 days after the positive test result (day 0 is the day of the positive test, and day 1
    is the next full day thereafter).
  • A high-quality mask should be worn around others at home and in public through
    day 10 with anyone who had a positive test.
  • People who cannot wear a mask should isolate for 10 full days.
  • For more information about positive test, visit:

I was exposed to someone who tested positive.

Where can I find more information about COVID-19?

Below are some University, State, and National Resources related to COVID-19.